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Frequently asked questions about your subscription

Is shipping included in my subscription?

Shipping is free on orders over $2,000 MXN.

When is the payment made?

Your payment method is automatically charged each period, depending on the frequency you choose (4 or 8 weeks).

Can I change the frequency of my subscription?

Yes, you can adjust it at any time from your account or by writing to us directly.

Can I modify the products I receive?

Of course! You can change flavors or combinations before your next shipment is processed.

How do I update my shipping address?

Just log in to your account or email us with the new information before the next shipment.

When will my order arrive?

Once shipped, you'll receive a guide with the estimated delivery time (usually between 2 and 5 business days).